Tanya Kratzer

608.826.2092   
Madison

ON THE JOB

AREAS OF EXPERTISE

  • Product Implementations & Upgrades
  • Customer Care
  • Custom Software Development

Tanya is the Customer Account Manager with SVA Consulting, LLC., a member of the SVA family of companies.

Tanya works with SVA Consulting's existing customers after they implement their business software to ensure ongoing success with their solution. Tanya is the liaison for non-support inquiries, including: questions about annual maintenance renewals, planning and estimates for upgrades, purchasing additional software licensing, exploring other complimentary technologies, and custom development and reporting.

Industries

  • Professional Services
  • Private and Public Businesses

Recognition

  • ”Excellence in Innovation" - Microsoft Convergence Conference
  • ”Excellence in Customer Service" - Microsoft Convergence Conference

Personal

Tanya enjoys traveling with her husband, Mark. She is an avid supporter of the Iowa County Humane Society and recently adopted two labradors which keep her busy exploring the trails in Southwest Wisconsin. She recently decided to tackle her lifelong dream of learning to ride a motorcycle and looks forward to exploring Wisconsin's back roads by bike.